To print another copy of the shopper or merchant receipt for a specific transaction:
- Go to the Admin menu. (Press 9 + confirm key and enter your passcode)
- Select Transactions.
- Select the transaction that you want to reprint a receipt for.
- Select Receipts and then the receipt you want to print: Shopper receipt or Merchant receipt.
- Select Print.
- Select Cancel to go back to the point where you can select and print the other receipt, or select Cancel repeatedly until the Admin menu closes.
To read more about troubleshooting and using the Adyen Terminal, click here!