Warning lights:
-The paper is about to run out
- A device that can only be charged with USB is connected to the USB-A socket (which is not IOS).
- A "USB hub" has been connected to the USB-A socket (there is no support for this).
Error (automatic recovery)
A problem that resolves automatically, the display returns to normal status after a little while.
- Unable to print because the printer head has overheated. When the temperature has dropped, printing continues automatically.
- Unable to print because the paper has been overheated, when the temperature has dropped, printing continues automatically.
Error (with simple actions)
A problem has arisen that can be resolved immediately.
- The printer cover is open, close the cover and the display returns to normal status.
- Out of paper. Replace the roller and the display will return to normal status.
- Error with the "cutter". Paper is probably jammed in the door, remove it and close the door.
Error (more serious problem)
- Insufficient power supply/problem with power adapter.
Try restarting the printer & changing the power adapter. Alternatively, you can try another power outlet. If the problem still persists, please contact our support for further investigation.
- A problem with the printer's main thermostat has been detected, try restarting the printer. If the problem still persists, please contact our support for further investigation.
More information related to printers can be found here.