Follow this guide to easily get started with your POS & Zettle terminals!
Table of contents
- Installing the Baemingo app
- Getting started with the Baemingo app
- Settings & Layout
- Setting up your printer
- Setting up your terminal
- Taking your first payment
Installing the Baemingo app
To get started with your new Baemingo POS, start up your new iPad and download the Baemingo app!
If you don't already have one, start by creating an apple-id. This is needed to download apps from the app store. You can either create an apple-id through the settings on the iPad or on Apples website: https://appleid.apple.com/
When you have your Apple-ID, download the Baemingo app. This can be done from the App store.
Simply log-in, make sure your account is finished setting up, search Baemingo and the app should appear. Download it and you're halfway there already.
Getting started with the app
To get started, launch the Baemingo app and log in. You should have already received your login information, but of you're missing it then reach out to us at servicecenter@baemingo.com.
When logged in you'll first of all reach the "Choose mode" screen, this is where you choose what layout to use for your device.
For this guide we wanna pick the Point of Sale option in the list.
When you first enter the Point of Sale mode the Baemingo app will ask you to "claim a device".
Pick the first available not claimed device, unless something has been specified by us.
After that the POS view will be available to you.
For more information on how to use the POS view, check out our guide! How to take a payment
Now you might notice the layout isn't what you expected, and no printer or terminal is connected yet.
In these next steps we will make sure that all of this is setup correctly!
Settings & layout
First, to enter the settings you want to press the three stripes in the bottom left corner. Doing so will bring up the left side menu.
From here you can access lots of other information, but we want to press Settings towards the bottom.
In the settings we want to go further down past hardware and payment preferences to "Other" options. Here you wanna press POS Layout and then you'll be able to activate your created layouts for the POS.
Now don't go back just yet because we also have a printer and a terminal to set up in the followint steps.
Setting up your printer
To access your printer settings, on the left side of the screen you want to go back up and press the "Printer" option under hardware.
To make sure your printer is ready and correctly set up, check the below steps:
USB
- Plug in the power and associated cables
- If the printer is going to be connected with USB, simply connect a USB cable to the iPad port on the back of the printer, and the other end into the charging port on the iPad. Your iPad should now start charging and your printer should be ready to go.
Internet
- If the printer is going to be connected over the internet, You need to connect a network cable to the LAN port on the back of the printer. If the printer is on, you should see two lights light up around the port (orange and green)
- Make sure both the blue light and green light light up on the front of the printer.
If the green light is blinking then the printer is unable to get a network connection. - Now turn off the printer. Before turning it on again, hold the "print" button on the left while turning the printer on again. This will print out information receipts. The last one will include the printers MAC adress and IP adress. These are import for being able to pick the printer out of the list of available printers on the iPad.
Now to connect to your printer to the Baemingo app, press the "Start Scanning" button in the middle of the screen between Added and "No printers available". The Baemingo app will scan all available connection methods (USB and Network) and a list will appear.
If your printer is connected with USB, a list will appear with the available options:
BT:MC-Print2/3.
Press it and it will be added to your list of Added printers.
If your printer is connected over the internet, then it will appear with two names in the list:
LAN: XX.XX.XX.XX.XX
or
TCP: XXX.XXX.XXX.XXX
You want to pick LAN as often as possible, unless you have locked the IP adress for your printer. Then you may pick TCP.
Your printer should now be added at the top and marked "Primary printer".
Your primary printer is the only printer that will print receipts.
If the incorrect printer has been made primary, you need to remove all printers and add them back again, but the first printer you add will become primary.
Setting up your terminal
To get started with your Zettle terminal we first want to enter the Zettle settings. It should be the second option under the "Payment preference" category towards the top.
Pressing iZettle will open up a popup where you need to login to Zettle.
After loging in press Card Readers under the category Hardware.
We then want to add a new terminal.
Now the Baemingo app is searching for it's terminal. Make sure your Zettle terminal is charged and start it up. Once on, press the power button once on the terminal and it shuld show 3 numbers. Those same 3 numbers should show up as a available terminal in the Baemingo app.
Press the correct terminal in the Baemingo app and your Zettle terminal is now added and connected with the Baemingo app!
Taking your first payment
Now to take your first payment! We want to exit out of the settings by pressing the back arrow in the top left. If this take you back to the "Choose mode" screen then just press Point of Sale again to get back.
Now check that the layout is correct. If not, then simply go back into the settings and double chck you chose the correct one.
Add any items to the cart by pressing them on the screen, then press Pay to do the first purchase. The payment should appear on the terminal, then either blip or insert your card to pay.
After payment you should also get your receipt from your printer and physical bongs if you connected those.
Now your system is all setup and ready to start using!
If you're experiencing any issues check out the below guides going more indepth into certain issues you might experience. If that still does not fix your problem please reach out!